Privacy Policy - PDF Love

PDF Love · pdflove.online

Effective date: March 26, 2026 · Last updated: March 26, 2026

Welcome to PDF Love (“we”, “us”, or “our”), accessible at https://pdflove.online. We respect your privacy and are committed to being transparent about how we handle information when you use our platform. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to it.

By using PDF Love, you agree to the practices described in this policy. If you do not agree, please discontinue use of the platform.

1. Information we collect

We collect minimal information necessary to operate the platform. This falls into two categories:

a) Files you upload

When you use any PDF Love tool, you may upload files to our servers for processing. These files are used solely to perform the requested operation (e.g. merging, compressing, converting). We do not read, analyse, or store the contents of your files beyond what is necessary to complete the task.

Uploaded files are automatically deleted from our servers shortly after processing is complete. We do not retain copies of your documents.

b) Usage and technical data

We may automatically collect certain technical information when you visit or use our platform, including:

IP address — used for security, abuse prevention, and approximate geographic analytics.
Browser type and version — to ensure compatibility and improve the user experience.
Pages visited and tools used — to understand which features are most useful and to improve the platform.
Referring URLs — to understand how users find PDF Love.
Date and time of access — for security logging and performance analysis.

This data is collected through standard server logs and, where applicable, third-party analytics tools. It does not identify you personally.

2. How we use your information

We use the information we collect for the following purposes:

To provide and operate the platform — processing your files and delivering tool functionality.
To improve our services — analysing usage patterns to fix bugs, optimise performance, and develop new tools.
To maintain security — detecting and preventing abuse, fraud, and unauthorised access.
To comply with legal obligations — retaining records where required by applicable law.
To communicate with you — responding to support requests or enquiries you submit voluntarily.

We do not use your data for advertising, profiling, or any purpose unrelated to operating and improving PDF Love.

3. File storage and retention

PDF Love is designed to be a zero-retention platform for your documents:

Files uploaded for processing are held in temporary storage only for the duration of the processing job.
Once processing is complete and the output file is ready for download, the uploaded file and any intermediate copies are automatically deleted.
We do not back up, archive, or transfer your files to any third party for storage.
If a processing job fails or is abandoned, temporary files are deleted automatically after a short timeout period.

You should not upload files containing highly sensitive personal information (such as financial account numbers, medical records, or government-issued ID details) unless you are comfortable with the processing described above.

4. Cookies and tracking technologies

PDF Love may use cookies and similar tracking technologies to enhance your experience on the platform. These may include:

Essential cookies — required for the platform to function, such as session management.
Analytics cookies — used to collect aggregated, anonymised data about how users navigate the site. We may use tools such as Google Analytics for this purpose.
Preference cookies — used to remember settings such as language or display preferences.

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of some tools on the platform.

5. Third-party services

We may use trusted third-party services to help operate PDF Love, including hosting infrastructure, analytics, and content delivery. These providers are contractually bound to handle data securely and only for the purposes we specify.

We do not sell, rent, or trade your personal information or your uploaded files to any third party. We do not share data with advertisers.

PDF Love may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

6. AI-powered tools

Some features on PDF Love use artificial intelligence, including AI Summarize, AI Chat, Legal Risk AI, Sentiment AI, and Signature Analysis. When you use these tools:

Your document content may be transmitted to an AI processing service to generate the requested output.
We take steps to ensure these transmissions are encrypted and handled securely.
Document content processed by AI tools is not used to train AI models and is not retained after the result is delivered.

If you have concerns about specific document content being processed by AI tools, we recommend using the non-AI alternatives where available.

7. Data security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction. These include:

HTTPS encryption — for all data transmitted between your browser and our servers.
Secure server infrastructure — with access controls and monitoring.
Automatic deletion — of uploaded and processed files after job completion.
Regular security reviews — to identify and address potential vulnerabilities.

While we take security seriously, no system is completely immune to risk. We encourage you to take precautions with highly sensitive documents.

8. Children’s privacy

PDF Love is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child under 13 has provided us with personal data, please contact us and we will promptly delete it.

9. Your rights

Depending on your location, you may have certain rights regarding your personal data, including the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your personal data.
Object to or restrict certain types of processing.
Data portability, where technically feasible.

Because PDF Love does not require registration or retain files, most of these rights are automatically fulfilled by our design. For any specific requests, please contact us using the details below.

10. International users

PDF Love is accessible worldwide. If you are accessing the platform from outside the country in which our servers are located, please be aware that your data may be transferred across international borders. By using PDF Love, you consent to such transfers, which are conducted in accordance with applicable data protection laws.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

Continued use of PDF Love after any changes constitutes your acceptance of the revised policy.

12. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

PDF Love

Website: https://pdflove.online

Contact page: https://pdflove.online/contact